Bookniverse Privacy Policy

A.We would like to help you to understand the types of information we collect as you use our services.
  1. We collect information to provide better services to all our users — from figuring out basic stuff like which language you prefer, to which kind of books you’ll find most useful. The information we collect, and how that information is used, depends on how you use our services.
  2. When you’re not signed in to a Bookniverse Account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions, such as your preferred language or whether to show you more relevant search results or related books based on your activity.
  3. When you’re signed in, we also collect information that we store with your account, which we treat as personal information - This is the information that you provide us which personally identifies you, such as your name, email address, or billing information, or other data that can be reasonably linked to such information such as information we associate with your Account.
  4. When you create a Bookniverse Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in, you might choose to provide us with information — like an email address to communicate with us or receive updates about our services.
B.Information we collect as you use our services
  1. We collect information about the apps, browsers, and devices you use to access our services, which helps us provide features like automatic product updates.
  2. We collect information about your activity in our services, which we use to do things like recommend books you might like. The activity information we collect may include:
    Terms you search for
    Books you read
    Purchase activity
  1. We use data to build better services
  2. We use the information we collect from our services for the following purposes:
    • Provide our services - We use your information to deliver our services, like processing the terms you search for in order to return results
    • Maintain & improve our services - We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which search terms are most frequently searched helps us to improve our range of books.
    • Develop new services - We use the information we collect in existing services to help us develop new ones.
    • Provide personalized services, including content and promotion - We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results.
    • We won’t share information that personally identifies you with others, such as your name or email, unless you ask us to.
    • Measure performance - We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. We use a variety of tools to do this, including Google Analytics.
    • Communicate with you - We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an unusual attempt to sign in to your Bookniverse Account. Or we may let you know about upcoming changes or improvements to our services. And if you contact Bookniverse, we’ll keep a record of your request in order to help solve any issues you might be facing.
    • Protect Bookniverse, our users, and the public - We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Bookniverse, our users, or the public.
    • We use automated systems that analyze your content to provide you with things like customized search results, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.
    • We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.
  3. When Bookniverse shares your information
    • We do not share your personal information with companies, organizations, or individuals outside except in the following cases:
      With domain administrators - If you’re a student or work for an organization that uses Bookniverse services, your domain administrator who manage your account will have access to your Account. They may be able to:
      • Access and retain information stored in your account, like your email
      • View statistics regarding your account, like how many books you read
      • Change your account password
      • Suspend or terminate your account access
      • Retreive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request
      • Restrict your ability to delete or edit your information or your privacy settings
    • For external processing
      We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help operate our data centers, deliver our products and services, improve our internal business processes, and offer additional support to customers and users. We also use service providers to help review content for public.
    • For legal reasons
      We will share personal information outside of Bookniverse if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
      • Meet any applicable law, regulation, legal process, or enforceable governmental request.
      • Enforce applicable Terms of Service, including investigation of potential violations.
      • Detect, prevent, or otherwise address fraud, security, or technical issues.
      • Protect against harm to the rights, property or safety of Bookniverse, our users, or the public as required or permitted by law.
    • We may share non-personally identifiable information publicly and with our partners — like publishers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for measurement purposes using their own cookies or similar technologies.
    • If Bookniverse is involved in a merger, acquisition, or sale of assets/images, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
    We build security into our services to protect your information.
    Bookniverse is built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.
    We work hard to protect you and Bookniverse from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
    • We use encryption to keep your data private while in transit
    • We offer a range of security features, like Safe Browsing, Security Checkup, and 2 Step Verification to help you protect your account
    • We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems
    • We restrict access to personal information to Bookniverse employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
    We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.
    You have the right to request that we delete any personal information we have collected about you. To submit a request to delete your data, please contact us at [email protected] or through the platform settings. We will respond to your request within 30 days.Please note that we may need to retain certain information about you as required by law or for legitimate business purposes such as fraud detection and prevention. In such cases, we will honor your deletion request to the extent possible and inform you of any information that cannot be deleted.If you have connected your account with Facebook, you will also need to manage data deletion through your Facebook account settings.
    • This Privacy Policy applies to the services offered by Bookniverse. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.
    • This Privacy Policy doesn’t apply to:
      • The information practices of other companies and organizations that advertise our services
      • Services offered by other companies or individuals, including products or sites they offer that may include our services to which the policy applies, or products or sites displayed to you in search results, or linked from our services
    • Changes to this policy
    We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Effective Date: 27 May,2024